Tein 00-05 Lexus IS300 (JCE10L) Flex Z Coilovers

At Stealth Auto Parts, we assist in processing warranty claims for the products we sell, in accordance with the manufacturer's warranty policy. Our role is to help streamline the process and ensure you receive the support you need.

WARRANTY COVERAGE

Warranty Period The warranty period and specific terms are defined by the manufacturer. Please refer to the product documentation or contact us for specific warranty information.

What is Covered

• Typically includes defects in materials and workmanship under normal use.
• Repair or replacement of defective parts or products, as determined by the manufacturer.

What is Not Covered

• Damage caused by misuse, abuse, or neglect.
• Normal wear and tear.
• Unauthorized modifications or repairs.
• Products with removed or altered serial numbers.
• Any exclusions outlined by the manufacturer's warranty policy.

WARRANTY CLAIM PROCESS

Submission To submit a warranty claim, use the Warranty Claim Form available on our website. Provide detailed and accurate information, including proof of purchase, product details, and a description of the issue.

Evaluation Our team will review your claim and may request additional information or documentation. We will coordinate with the manufacturer to determine the validity of the claim based on their policy.

Resolution If the claim is approved, we will facilitate the repair or replacement of the product as per the manufacturer's decision. The manufacturer’s decision regarding the claim is final.

CUSTOMER RESPONSIBILITIES

Proof of Purchase Customers must provide a valid proof of purchase (receipt or invoice) for all warranty claims.

Product Return If required, customers may need to return the defective product for evaluation. Shipping costs may be covered or reimbursed according to the manufacturer’s policy.

Timely Reporting Customers should report any defects as soon as they are discovered within the warranty period.

Shipping Duties & Taxes Recipients of warranty replacements are responsible for any shipping duties, taxes, and related fees. These charges are not covered under our warranty policy and must be paid by the recipient upon delivery of the replacement product.

CONTACT INFORMATION

For any questions or assistance regarding our warranty policy, please contact our customer service team at:

Email: info@stealthautoparts.com
Phone: TOLL-FREE: +1 (888) 700-8403
Address: 386-793 Center St., Lewiston, NY 14092, USA

We are here to assist you and ensure that your warranty claims are processed efficiently. Thank you for choosing Stealth Auto Parts.